"Inspection Due" or "Inspection Required" message on the mailstation series
Learn how to resolve the message "Inspection Due" or "Inspection Required" on the mailstation and mailstation2.
Products affected: mailstation™ and mailstation2™
Postal regulations require that your meter be inspected periodically. Your inspection occurs automatically when you connect your meter to the Pitney Bowes Data Centre to refill postage or perform a balance inquiry.
If you do not connect your meter to the Pitney Bowes Data Centre:
Connect your meter to perform your inspection:
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If you do not connect your meter to the Pitney Bowes Data Centre:
- within a 60 day period, your meter displays an Inspection Due message.
- within a 90 day period, your meter displays an Inspection Required message.
Connect your meter to perform your inspection:
- Ensure that your meter is connected to the Pitney Bowes Data Centre via your chosen connection method.
- Press your Funds key
- Press your Review down arrow two times until Check amt available to download? displays and then Press Enter/Yes.
- Press Enter/Yes. Your meter displays the amount available in your account.
- Your meter displays Refill postage?; press your Clear/Back key twice to return to your Home screen.
Related articles:
- Resolving connection errors on the mailstation series
- Troubleshooting a dial-up (analog) phone connection on the mailstation series
- Constant Connection connectivity methods are available for mailstation2™. See Get connected with Smartlink for more information.
UPDATED: 25 July 2023