Missing or grayed out tape button on the Connect+ Series, SendPro P
Tape printing cannot be selected when using a Weigh On the Way (WOW) option.
Products affected: Connect+® 500W, 1000, 2000, 3000, SendPro® P 1000, 1500, 2000, 3000
Issue
The tape button is grayed out or missing.
Cause
Tape printing cannot be selected when using a Weigh On the Way (WOW) option.
Resolution
From the Run Mail screen:
- Select Weighing.
- Select any option except:
- WOW
- WOW, first piece
- Select OK.
UPDATED: 23 May 2022