Viewing Alerts
An alert appears only when system configuration is complete. Alert signifies that the screening stage is complete for the party.
The View Alert page displays consolidated alerts for parties and individuals.
Viewing Alerts
To view alerts, perform these steps:
- Login to Screener
- Click Alerts. The View Alert
Page is displayed.
View Alert page displays this information:
Control | Description |
---|---|
Title | The title header displays identification of the list, name, and its current version number. |
Advanced Search | Filter the search using advanced options, such as party id, alert status, alert status reason and generated by. |
Filter | Select a parameter to filter the results in the list. |
List Components | This part of the page displays the list and its content in
tabular format. Each of the rows can be selected for different
operations and some columns also allow sorting. Components of the
list table are:
|
Showing n of n records | This label signifies the number of records being displayed against the total number of records matching the present match criteria. |
Rows per page | This drop down allows you to select the number of records you
want to list on a single page. Possible values are:
|
Business Rules for Alerts
The Screening Solution checks all the alerts generated since the last run.
Alert Consolidation and Auto Discount: If the party meets the criteria for
discount, the discount is processed according to these rules:
- Discount Duplicacy: There can be two cases:
- If the alert already exists with the same List and Party details, all the alerts will be combined into one.
- Its alert status is other than created, it is changed to
Discounted and the Alert status reason
will be set to Duplicate AlertNote: This rule is applicable only if the Alert Status is Created
- Discount Whitelist: There can be two cases:
- If the Party/List information for the Alert matches with that of Whitelist, the alert status is changed to Discounted and Alert Status Reason is changed to Whitelist. In this case the alert is assigned to the Whitelist Queue if specified in the system configuration.
- If the Party exists in multiple lists and not all lists are
Whitelisted, then the Alert remains unchanged.Note: This rule is applicable only if the Alert Status is Created.
- Alert Discount – Repeated Occurrences or Feedback Loop from Case
Management: If the Party has previous alerts with the same matching
characteristics with an Alert Status of Discounted
then:
- If the Alert Status Reason is Feedback from Case Management, then the Alert status will be set to Discounted and Alert Status Reason to Feedback from Case Management. The system will also capture the previous alert id.
- If the Alert Status Reason is not Feedback from Case
Management and the count of alerts is greater than
Number of occurrences for Auto Discount in Configuration then the
alert status is set to Awaiting Approval and
it is sent to Business Steward for approval. If the Steward approves
it, the party list is added to the Whilelist and Alert status is
changed to Discounted while the reason gets changed to Whitelist.
However, if the Steward does not approve the request, the alert
status is changed to Processed.Note: This rule is applicable only if the Alert Status is Created.
- Alert Discount – Confidence Threshold: If the Alert Confidence Score
is less than threshold specified in the Configuration for Auto Discount,
then the Alert Status is updated to Discounted and
Alert Reason is changed to Below Configuration
Threshold.Note: This rule is applicable only if the Alert Status is Created.