|Users / User Account Locking|
User accounts are locked after several unsuccessful login attempts. Most user accounts can be unlocked through Management Console, but the admin account cannot. Instead, you must run a script on the server to unlock the admin account.
If you are running Spectrum™ Technology Platform in a cluster, log in to any of the nodes. You only need to run the unlock script on one of the nodes.
enableadmin.bat -h HostAndPort -p AdminPassword [-s]
./enableadmin.sh -h HostAndPort -p AdminPassword [-s]