Support for mailstation (K700) Digital Postage Meter

System Messages & Error Codes

Balance Too Low

Resolving a Balance Too Low message on your Pitney Bowes mailing system.

Low Battery

A software update may extend the life of your mailstation battery. If not, contact us to replace your meter using the form linked to this article

Inspection Due

How to clear the Inspection Due or Inspection Required messages.

Top Error Codes (List)

Help resolving error codes (the numerical messages on your meter display that indicate a condition that needs to be addressed) on the mailstation (K700) or mailstation2 (K700).

System Messages (List)

Find help for some common system messages for the mailstation (K700) and mailstation2 (K7M0).

Low Funds

Learn what the Low Funds: Refill Postage warning means on your mailstation or mailstation2.

0011

Resolving the 0011 error code, an error that indicates an issue with your postage account.

DE00

Resolving the DE00 error code, an error that indicates you have a general connection issue.

221A

Resolving error code 221A, which indicates that a register group, text ad line or 1D barcode field has an unknown justification value.

2004

Resolving error code 2004, which is a start-up error, with the DM100i, DM200L, DM125, DM225, mailstation, or mailstation2

Flash Needs/Needed Init Version Message

Steps to resolve the Flash needs/needed init version message on the mailstation/mailstation2 (K700, K7M0).

Initializing Message Freeze

Steps to take if your mailstation/mailstation2 (K700, K7M0) hangs on the Initializing message.

E2544

Error E2544 appears on the display

2B41

Learn how to resolve error code 2B41, an error that indicates you have printer issues.

DE29

Resolving the DE29 error, indicating a task exception error.

2B42

Learn how to resolve error code 2B42 , an error that indicates you have printer issues.

2B43

Learn how to resolve error code 2B43, an error that indicates you have a printer issue.

1814

Resolving the 1814 error code, an error that indicates an issue downloading postage.

E0815

Learn how to resolve error code E0815 on your mailstation2 (K7M0).

2B44

Learn how to resolve error code 2B44, an error that indicates you have a printer issue.

DE2A

Resolving the DE2A error code, an error that indicates your PC Internet connection has issues.

P2B50

Learn how to resolve the P2B50 error code on your mailstation or mailstation2.

2546

Resolving the 2546 error code, an error that indicates you have an internal communication error.

1103

Resolving error code 1103, an error that indicates your rates data modules are not in synch.

2544

Resolving the 2544 error code for the mailstation, mailstation2, DM100i, DM125, DM200L, DM225, DM300C, DM400C, DM450C, DM475

P2B4C

Steps to resolve the P2B4C error, an error that indicates an issue with your print head.

Manufacturing Mode

Steps to resolve the Manufacturing Mode message on the mailstation or mailstation2 (K700, K7M0).

Meter Disabled Warning Message

Troubleshooting steps to resolve your Meter Disabled message.

Power Lamp Display Blank or Yellow

Resolving power lamp and LCD display issues.

Rate and Software Update Frozen or Failed

Troubleshooting software and rate update download failures.

Refill Too High

Help resolving the Refill Too High system message.

Screen File Mismatch Error Warning Message

The Screen File Mismatch Error Warning message on the mailstation/mailstation2 indicates the meter may need to be replaced.

Troubleshooting Connection Error Messages

This article overviews typical connection issues and their solutions while attempting a rate or software update.

Unplug Machine

What to do when your mailstation or mailstation2 displays the message "Unplug Machine. Plug in Again" or "Power Cycle."

Waste Tray/Waste Tank Near Full

Replace your waste tray (tank) on your mailstation or mailstation2 before it becomes too saturated to operate.

Low Ink Warning

Learn what to do when the Low Ink warning appears on your mailstation or mailstation2.


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