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What to do if your meter is not printing clearly

To fix a printing problem, the printer nozzles may need to be cleaned.  

 

 Step  Action

1

Press Menu

2

Scroll and select Use ink functions?

3

Scroll and select Clean printer nozzles?   The message Preparing ink Please wait... appears as your meter performs its cleaning

4

When prompted, insert an envelope or tape sheet into your meter

5

When the prompt Is test pattern OK? appears, press Enter/ Yes.  If the printing did not improve, repeat maintenance up to 3 times

6

  • If the lines are clearing, print is okay
  • If the lines are the same or getting worse, change the ink cartridge and perform the maintenance again


 


You may also be interested in these related articles:

> Replacing the ink cartridge
> Printing a test pattern
> Checking the ink cartridge



Document ID: RE3732
Date Published: 12/08/2009

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