My Bills - How are payments posted to my Pitney Bowes Accounts?
Online payments are processed and posted according to the following schedule. It is important to note that finance charges and/or late fees are determined based on the posting date, which is typically one business day after the payment is processed. To avoid unnecessary charges, payments should be made three to five business days prior to the invoice due date.
- Payments will be processed once each business day at 5:00 pm EST. The status will show pending until the payment is released. You will receive an email confirmation that your payment has been processed
- Successfully processed payments are posted to the account overnight
- Purchase Power payments made after 5:00 pm EST Friday through 5:00 pm EST Sunday will be processed Sunday evening and posted overnight
- All other payments made after 5:00 pm EST Friday will be processed Monday at 5:00 pm EST
- On Federal banking holidays, processing and posting for all account types will be captured in the next business day's activity
Failed Payments:
- Payments made with a Credit Card that could not be approved will immediately display as a failed payment and the invoice will revert to an open status. You should contact your financial institution for further assistance
- Any payment that could not be processed in the nightly batch will display as a failed payment on the next business day, and the invoice will revert to an open status
Document ID: FA2205
Date Published: 07/28/2009
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