My Bills- How to set up and manage My Billing Accounts
The My Billing Accounts page in My Bills is used to manage the Pitney Bowes invoice(s) that you have registered to pay online. From this screen you can set up or remove additional Pitney Bowes invoice types, set up automatic payments, and stop delivery of paper invoices.
How do I add or remove invoice types to My Bills?
How do I set up automatic payments?
Where can I locate my enrollment code?
How do I suppress or receive paper invoicing?
How do I add or remove invoice types to My Bills?
| STEP |
ACTION |
| 1 |
Click on View and Pay Bills
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| 2 |
Go to My Billing Accounts
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| 3 |
Click on Add New Account
NOTE: To remove an account simply check the box of the account you want to remove and click Remove
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| 4 |
Complete the following required fields:
- Company Name
- Account Number
- Enrollment Code
- Account Friendly Name (select a phrase to make it easy for you to recognize the account)
- Determine whether you want to stop receiving paper invoices for this account (the default is set to 'no' therefore you will continue to receive paper invoices)
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| 5 |
Click Save
NOTE: If you have entered an 11-digit account number or a 7-digit lease account number you then proceed to the next step. If you entered an 8-digit Postage by Phone account number the process is complete
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| 6 |
At this screen, you can choose the option for Automatic Payments, stop the delivery of paper invoices or click continue for no changes to the account set up |
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How do I set up automatic payments?
Automatic payments can be set up for all Billing Accounts except Purchase Power. At this time Purchase Power does not have Auto Pay capabilities.
| STEP |
ACTIONS |
| 1 |
Go to View and Pay Bills
|
| 2 |
Go to My Billing Accounts
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| 3 |
Click on the Account Friendly Name of the account you wish to set for automatic payment
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| 4 |
Check the box under Future Automatic Payments |
| 5 |
The window expands to provide additional information
- If you have more than one Payment Account, select the payment method for this invoice type
- Select the timeframe from the bill date that you want the automatic payment drawn on
- Enter your My Account User Name as an electronic confirmation that you have accepted the terms and conditions
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| 6 |
Click Save |
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Where can I locate my enrollment code?
Your enrollment code can be located on the left hand side of your Rental, Leasing or Postage by Phone invoice. See example
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How do I suppress paper invoicing?
| STEP |
ACTION |
| 1 |
Click on View and Pay Bills
 |
| 2 |
Click on My Billing Accounts
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| 3 |
Click on the Account Friendly Name for the account you want to suppress paper for
 |
| 4 |
Select Yes to suppress the invoices
NOTE: To remove the suppression of paper invoices simply follow the steps above and select No to begin receiving paper invoices
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| 5 |
Click Save |
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Document ID: FA2196
Date Published: 08/19/2009
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