How do I find my product code number, serial number, and Customer Account numbers?
Finding Your Product Code Number (PCN) and Serial Number
The location of a Product Code Number varies by model.
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For Scales: The PCN is usually found under the weighing deck. To remove and view, simply pull the deck up |
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For Meters or Mailing Machines: The PCN is usually found on the back of the meter or inside the top cover |
Note: The Serial Number is on the same tag as the Product Code Number for all models.
Finding Your Customer Account Number (CAN)
An account number can always be found on your Pitney Bowes Invoice. Customer Account Numbers vary in length based upon the type of account you have:
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Mailing System account number is 11 digits |
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Postage by Phone account number is 8 digits |
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Lease account number is 7 digits |
Document ID: FA4
Date Published: 09/25/2009
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