As always, these software updates are considered customer installable. However, if you would like a Pitney Bowes technician to perform your service pack update for you, we are pleased to make available two options for a minimal fee. These premier installation services provide you advanced planning and implementation of the update from trained Pitney Bowes technicians to minimize any downtime associated with a software update. You’ll have confidence in the successful and timely completion of this important task.

The evening of the date of delivery or attempted delivery.

$1.85 at first time of mailing; $3.45 after mailing

The picture below shows where to find the product code and serial number for Ascent systems.

All labels are available at no charge. Order them directly from Pitney Bowes through the Pitney Bowes Supply Line.

Status information remains available for 13 months on pb.com, and 180 days on the USPS web site.  

Use Delivery Confirmation instead, or write "waive signature" on the mail piece next to the signature confirmation label.    

No. The retail labels supplied by your local post office does not include the necessary information required to process you confirmation services transaction electronically.

Delivery and Signature Confirmation Services are available with First Class packages, Priority Mail and Package Services (Parcel Post, Library, Media Mail, and Bound Printed Matter).

The system is busy. As with any internet system, performance can be affected by many outside influences. If you receive a similar message, try again at a later time.