What is a Master Maintenance Agreement?
A Master Maintenance Agreement (MMA) is a kind of Service Level Agreement (SLA) specially designed to meet the needs of Enterprise customers with multiple locations. MMAs provide flexible billin
How do I get more information on Service Level Agreements?
Click here for additional information on Service Level Agreements (SLAs). When you have completed the form and submitted it, click the Back button to return to this page. Or call
How do I get more information on Software Maintenance Agreements?
Click here for additional information on Software Maintenance Agreements (SMA). When you have completed the form and submitted it, click the Back button to return to this page. Or call
How do I get more information on Master Maintenance Agreements?
Click here for additional information on Master Maintenance Agreements (MMA). When you have completed the form and submitted it, click the Back button to return to this page. Or call
How do I determine if I have a Soft-Guard agreement for my DM Series system, mailstation system, or Integra scale?
Below is the process to check to see if your DM Series system, mailstation (K700) systems, or Integra scale is covered by Soft-Guard:
Process from Rate Change Central - My Account Login
What is covered under the Service Level Agreement?
Pitney Bowes offers several different Service Level Agreements. Coverage will depend on which Service Level Agreement is purchased.
What is covered:
Understanding ValueMAX - A Collection of Frequently Asked Questions
Protect your investment with ValueMAX, because bad things can happen to even the best technology. ValueMAX protects you if your leased equipment is lost, stolen, or damaged,* by securing replacement equipment to get your business back up and running as quickly as possible.