Where can I find information regarding a 4K00 scale?
The 4K00 scale is the specific model of the N400 Integra scale series. You will find answers to the most frequently asked questions listed under the category of Integra N400.
How do I find the product code and serial number for my A530, A53S, A570, A57T scale?
The picture below shows where to locate your product code and serial number.
How do I find the product code and serial number for my B250 or B25R scale?
The picture below shows where to locate your product code and serial number.
How do I find the product code and serial number for my B510, B51R scale?
The picture below shows where to locate your product code and serial number.
How do I find the product code and serial number for my A500, A550, A55R, A524, or A525 scale?
The picture below shows where to locate your product code and serial number.
How do I find the product code and serial number for my 5042 or 5045 scale?
The picture below shows where to locate your product code and serial number.
Which Integra scale automatically transfers postage amount to the meter?
The automatic meter set feature is available only on the N300/3K00 (Integra 2 lb.)scale. On all other models, you must press the Meter Set key to transfer postage to the meter.
Why won't my Integra scale set postage in my meter when I press the Meter Set key or the tape key?
If your scale won't set postage to the meter, check that the cable is securely connected to your scale and meter and/or mailing machine.
Why do I get an error code on my Integra™ scale when I connect it to my meter?
If you experience error codes 32, 34, 35, or the message "Check meter connection," unplug the scale and meter cords from the wall outlet. Wait three seconds and plug in the meter. Then plug
How do I find the product code and serial number for my G790, G795, G79D, or G79R scale?
The picture below shows where to locate your product code and serial number. View the "Related FAQs" links below and select the appropriate link to see if you will receive the rate change update package and for information on ordering a rate card.