There is no minimum dollar amount requirement for a Reserve Account (FDIC Insured).

The standard Pitney Bowes rental contract states that a meter rental is billed quarterly, in advance. Please review your contract for details.  

  We are only able to accept online payments from a checking or savings account at this time.    

Pitney Bowes automatically extends a line of credit that shows up in your account balance.

Current U.S. Federal regulations require that all postage meter manufacturers retain ownership of the meter. Therefore, a company or individual cannot own a postage meter but it can be rented or included in a lease.

Any time you move to a new address notify Pitney Bowes at 1-800-522-0020 immediately. If you move out of your local ZIP Code area  the meter must be updated to the new Zip Code.

Yes. You can use Electronic Funds Transfer (EFT), also known as ACH Debit (Automated Clearing House), as a method of payment for your postage. Simply fill out an ACH Debit application at

A negative balance on your prepaid account means that there is an outstanding advance owed on your account. Payment should be sent immediately! A negative balance on your Purchase Power account means

If someone other than you applied for a password for your account and you don't know the answer to the key question, you can create a new ID and password with your own key question and answer by going to

Your account activity can be viewed on our web site. On the Internet, simply log onto postagebyphone.com and click on View Statements. After you provide your login information, you may print a copy of your statement by clicking the