If you have downloaded the new rates, but your meter still shows the old postage rate ($0.42), you may have stored $0.42 in your Normal Preset. You can easily update your meter to show the correct postage rate by setting your meter's Normal Preset to 1st Class Letter.  To accomplish this, select your meter type below.

Click here for online support, or call 800.522.0020

Both. The product name for your meter is the DM100i™, and the product code number is P700.

  If you need help getting started or using your K700, K7M0, E700, E707, E702, P700 (DM100) or P7L1(DM200) meter, please call us at 877-831-6130.

  Each time you download postage to your postage meter it is called a “refill”. There is a minimal charge for refilling postage. This charge covers the cost Pitney Bowes incurs to maintain your postage account with the United States Postal Service. You can avoid incurring multiple reset fees by downloading enough postage to last you a month or quarter, depending on your business needs.

  When you ordered your postage meter you were asked for an initial postage deposit. Those funds are available to you and should be downloaded to your postage meter during the set up process. Please refer to the Quick Install Guide included with your meter or on the Welcome Page.

    Since Pitney Bowes is “borrowing” funds from the USPS, after your initial postage deposit is applied, you will need to set up an account to prepay for postage. You can do so through our

The template is used in the Setup Mode to allow you to use the regular meter buttons as letters, numbers, and other functions. Use the Setup Mode to tailor meter operation to your own needs.  

The easiest way to pay for postage is to switch to our Purchase Power Account. You can apply for, or request an increase to an existing Purchase Power line of credit online, simply by: