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How do I cancel my mailing equipment?
The equipment cancellation process depends on the type of contract you have with Pitney Bowes. If the equipment is under a rental contract it may be cancelled by providing Pitney Bowes with a 30-day notice once the initial contract agreement has been satisfied. Please include your Customer Account Number and contact information for follow-up purposes. You may also contact the Customer Care billing support group at 1-800-228-1071.
Why change the technology?
The USPS has determined that certain older meter technology represents a security risk because it is susceptible to misuse. Newer, digital printing technology is deemed more secure and offer advanced
I do not need to change my meter for several years, why am I being told about it now?
Many of our customers prefer to act sooner in order to have more choices. Also, with our new digital technology you may be able to take advantage of time and cost saving features. For example, with Pitney Bowes postal devices with IntelliLinkTM technology, you can receive updated carrier rates, new features and postage through a network download, plus you can easily electronically access USPS Special Services like Delivery Confirmation, which can be a great value to your operation.
How do I change my e-mail subscription preferences when logged in under My Account?
To change your e-mail subscription preferences, please follow the steps below: 1 Log on to pb.com and on the right hand side of the screen, enter your user name and password