Access download instructions by clicking on your meter type below. Software and Download Support for the MailStation (K700) and DM100i/DM200L

For direct questions, call: 1.877.831.6130. Customer Service Representatives are available Monday through Friday, 8:00 AM - 8:00 PM ET.

  If you need help getting started or using your K700, K7M0, E700, E707, E702, P700 (DM100) or P7L1(DM200) meter, please call us at 877-831-6130.

Both. The product name for your meter is the mailstation™ digital postage meter, and the product code number is K700.

  Each time you download postage to your postage meter it is called a “refill”. There is a minimal charge for refilling postage. This charge covers the cost Pitney Bowes incurs to maintain your postage account with the United States Postal Service. You can avoid incurring multiple reset fees by downloading enough postage to last you a month or quarter, depending on your business needs.

  When you ordered your postage meter you were asked for an initial postage deposit. Those funds are available to you and should be downloaded to your postage meter during the set up process. Please refer to the Quick Install Guide included with your meter or on the Welcome Page.

  What is a postage meter refill? Each time you download postage to your postage meter it is called a “refill”. There is a minimal charge for refilling postage. This charge covers the cost Pitney Bowes incurs to maintain your postage account with the United States Postal Service. You can avoid incurring multiple reset fees by downloading enough postage to last you a month or quarter, depending on your business needs.

The easiest way to pay for postage is to switch to our Purchase Power Account. You can apply for, or request an increase to an existing Purchase Power line of credit online, simply by:

If you have a credit card on account:  All postage purchased after your initial postage deposit will be charged to the credit card on file.