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Which Integra scale automatically transfers postage amount to the meter?
The automatic meter set feature is available only on the N300/3K00 (Integra 2 lb.)scale. On all other models, you must press the Meter Set key to transfer postage to the meter.
Why won't my Integra scale set postage in my meter when I press the Meter Set key or the tape key?
If your scale won't set postage to the meter, check that the cable is securely connected to your scale and meter and/or mailing machine.
How do I install the Rate Card in my Integra series scale?
Attached are instructions for installing your new Rate Card.
Why do I get an error code on my Integra™ scale when I connect it to my meter?
If you experience error codes 32, 34, 35, or the message "Check meter connection," unplug the scale and meter cords from the wall outlet. Wait three seconds and plug in the meter. Then plug
My meter is connected to an Integra scale. An Error 25 Check Date message appears on my meter. What does this mean and how do I clear it?
This error originates from the meter to remind you to check the date. Please check the user guide for your meter for instructions for satifying the date checking requirements. After performing the date check, press the
How do I select Media Mail on the N600?
Follow these steps to Select Media Mail on an N600.
Step
Action
Why is the weight display fluctuating during weighing on my Integra scale?
A fluctuating weight display can be caused by one of several reasons. Listed below are some troubleshooting tips.
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Action
Where is the Product Code and Serial Number on my Integra Scale?
To find the product code number and serial number on your Integra scale, remove the top cover of the scale. There will be a white Pitney Bowes label fastened toward the back of the platform. The label will show MOD (stands for Model), CODE (Product Code Number) and SER. (Serial).
Why doesn't the tape trip from my Dm200 and DM300 meter and N400 scale?
This can happen if you wait too long to press the meter Meter Set/Tape button the second time. As explained in the N400 User Guide, you must press the Meter Set/Tape button to set the meter, then press it again to trip a tape.
What should I do if my scale will not zero, or is stuck on zero weight?
Try the following to correct the problem.
Step
Action.
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