The picture below shows where to locate your product code and serial number. View the "Related FAQs" links below and select the appropriate link to see if you will receive the rate change update package and for information on ordering a rate card.

G790 - G795 Warranty Sold scales have a 90-day warranty.

G790 - G795 Error Code E Mail piece exceeds five-pound limit.

G790 - G795 Weight Changes If weight keeps changing on the scale, disconnect the battery and reconnect again.

G790 - G795 Serial Number The serial number is located on the bottom of the scale.

G790 - G795 Battery G790-G795 – Battery compartment is located underneath the platform G799 – Battery compartment is located underneath the scale

G790 - G795 Overview 5 lb. x .1 oz capacity for parcels and flats Auto-shutoff

G790 - G795 Weigh Large Items Press the Hold button for 3 seconds.  An arrow pointing to the right will appear on the display in the top right corner pointing to