How do I add Postage to my meter?
You can easily access instructions for refilling your meter with postage by clicking on one of the links below.
How do I contact Customer Support?
For direct questions, call: 1.877.831.6130. Customer Service Representatives are available Monday through Friday, 8:00 AM - 8:00 PM ET.
How do I contact New Customer Support?
If you need help getting started or using your K700, K7M0, E700, E707, E702, P700 (DM100) or P7L1(DM200) meter, please call us at 877-831-6130.
What is a postage meter refill?
Each time you download postage to your postage meter it is called a “refill”. There is a minimal charge for refilling postage. This charge covers the cost Pitney Bowes incurs to maintain your postage account with the United States Postal Service. You can avoid incurring multiple reset fees by downloading enough postage to last you a month or quarter, depending on your business needs.
How do I get the postage I pre-paid for on to my postage meter?
When you ordered your postage meter you were asked for an initial postage deposit. Those funds are available to you and should be downloaded to your postage meter during the set up process. Please refer to the Quick Install Guide included with your meter or on the Welcome Page.
Where can I find a replacement for my Personal PostTM Postage Meter manual?
These manuals can be viewed easily online.
For the Personal Post™ model E700 & E702 Click here
Frequently Asked Questions about Rental Charges
What is a postage meter refill?
Each time you download postage to your postage meter it is called a “refill”. There is a minimal charge for refilling postage. This charge covers the cost Pitney Bowes incurs to maintain your postage account with the United States Postal Service. You can avoid incurring multiple reset fees by downloading enough postage to last you a month or quarter, depending on your business needs.
What is an Inspection Due or Inspection Required message and what do I do to clear it on my E700 postage meter?
INSPECTION DUE-REFILL REQUIRED
No refill has been performed for 90 days.
Press Refill. If you do not want to add funds at this time, set the refill amount to $0.00.
How do I pay for postage after the first download on my Personal Post Series Meter, MailstationTM or Mailstation2TM?
If you have a credit card on account:
All postage purchased after your initial postage deposit will be charged to the credit card on file.
How do I add postage to my Personal PostTM Postage Meter?
The Pitney Bowes E700 Personal Post is the perfect choice for budget conscious small businesses that want convenience at an affordable price.
With the use of the E700 you can: