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How do I add Postage to my meter?
You can easily access instructions for refilling your meter with postage by clicking on one of the links below.
How do I contact Customer Support?
For direct questions, call: 1.877.831.6130. Customer Service Representatives are available Monday through Friday, 8:00 AM - 8:00 PM ET.
How do I contact New Customer Support?
  If you need help getting started or using your K700, K7M0, E700, E707, E702, P700 (DM100) or P7L1(DM200) meter, please call us at 877-831-6130.
What is a postage meter refill?
  Each time you download postage to your postage meter it is called a “refill”. There is a minimal charge for refilling postage. This charge covers the cost Pitney Bowes incurs to maintain your postage account with the United States Postal Service. You can avoid incurring multiple reset fees by downloading enough postage to last you a month or quarter, depending on your business needs.
How do I get the postage I pre-paid for on to my postage meter?
  When you ordered your postage meter you were asked for an initial postage deposit. Those funds are available to you and should be downloaded to your postage meter during the set up process. Please refer to the Quick Install Guide included with your meter or on the Welcome Page.
Where can I find a replacement manual for my Personal PostTM E700 Series Postage Meter?
These manuals can be viewed easily online.   For the Personal Post model E700 & E702 Click here
What is an Inspection Due or Inspection Required message and what do I do to clear it on my E700 postage meter?
INSPECTION DUE-REFILL REQUIRED No refill has been performed for 90 days. Press Refill. If you do not want to add funds at this time, set the refill amount to $0.00.
How do I add postage to my Personal PostTM E700 Series Postage Meter?
 To view a demo of how to add postage to your meter, click here You can use your E700 Series meter to:
How to pay for postage after the first download on your Personal PostTM E700 Series Postage Meter, MailstationTM or Mailstation2TM
To pay for postage: If you have a credit card on account:  All postage purchased after your initial postage deposit will be charged to the credit card on file 
Frequently Asked Questions about Postage Meter Refills
  How do I pay for postage after my first download? Since Pitney Bowes is “borrowing” funds from the USPS, after your initial postage deposit is applied, you will need to set up an account to fund postage. You can do so by adding a credit card to your account by calling the billing dept at 1-800-468-8454 or by pre-paying for postage through our


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