Access download instructions by clicking on your meter type below. Software and Download Support for the MailStation (K700) and DM100i/DM200L

If you have downloaded the new rates, but your meter still shows the old postage rate ($0.42), you may have stored $0.42 in your Normal Preset. You can easily update your meter to show the correct postage rate by setting your meter's Normal Preset to 1st Class Letter.  To accomplish this, select your meter type below.

  You will be billed quarterly for your postage meter rental. When you download postage to your account, the refill fee will also be applied to your quarterly invoice. Your postage will need to be pre-paid separately.

  Each time you download postage to your postage meter it is called a “refill”. There is a minimal charge for refilling postage. This charge covers the cost Pitney Bowes incurs to maintain your postage account with the United States Postal Service. You can avoid incurring multiple reset fees by downloading enough postage to last you a month or quarter, depending on your business needs.

  When you ordered your postage meter you were asked for an initial postage deposit. Those funds are available to you and should be downloaded to your postage meter during the set up process. Please refer to the Quick Install Guide included with your meter or on the Welcome Page.

   

This can happen if you wait too long to press the meter Meter Set/Tape button the second time.  As explained in the N400 User Guide, you must press the Meter Set/Tape button to set the meter, then press it again to trip a tape.

    Since Pitney Bowes is “borrowing” funds from the USPS, after your initial postage deposit is applied, you will need to set up an account to prepay for postage. You can do so through our

This is a validation feature. It requires you to enter the last digit of the 22-digit tracking number on the Confirmation Services label.   For example:

To determine if your system needs an update: Step Action