The guide below has been provided to assist with the process of upgrading or returning your equipment.    

Access download instructions by clicking on your meter type below. Software and Download Support for the MailStation (K700) and DM100i/DM200L

If you have downloaded the new rates, but your meter still shows the old postage rate ($0.42), you may have stored $0.42 in your Normal Preset. You can easily update your meter to show the correct postage rate by setting your meter's Normal Preset to 1st Class Letter.  To accomplish this, select your meter type below.

  Experiencing some difficulties with your DM100i? Listed below are a number of troubleshooting processes for step by step support. Connection Issues

  This detailed guide has been created to help you navigate between several helpful topics related to getting started with your new DM100i.

Click here for online support, or call 800.522.0020

    Your DM100i Mailing System can process your mail quickly! The guide below will assist you in performing basic operations with your DM100i Mailing System.  

Both. The product name for your meter is the DM100i™, and the product code number is P700.

  If you need help getting started or using your K700, K7M0, E700, E707, E702, P700 (DM100) or P7L1(DM200) meter, please call us at 877-831-6130.

  You will be billed quarterly for your postage meter rental. When you download postage to your account, the refill fee will also be applied to your quarterly invoice. Your postage will need to be pre-paid separately.