How do I cancel my mailing equipment?
The equipment cancellation process depends on the type of contract you have with Pitney Bowes.
If the equipment is under a rental contract it may be cancelled by providing Pitney Bowes with a 30-day notice once the initial contract agreement has been satisfied. Please include your Customer Account Number and contact information for follow-up purposes. You may also contact the Customer Care billing support group at 1-800-228-1071.
What FedEx rates are changing in 2009?
Effective January 5, 2009 FedEx will be making changes to some of their rates.
Below is a summary from FedEx on what will be changing.
FedEx Express Standard List Rates
Why am I being charged Sales Tax?
Accounts are billed taxes according to address of the equipment. The State and Local tax jurisdictions require that all customers must have a valid tax certificate on file prior to changing the status.
Could the tax bill include sales tax?
Yes. Some tax jurisdictions apply sales tax to personal property taxes.
Why do I have so many account numbers?
Each division within Pitney Bowes requires a separate account number.
Why are we charged property tax?
Per the terms of the lease the lessee is responsible for tax items and/or fees.