Returning a Meter


Postage meters hold value beyond the material cost of the equipment. They contain postage funds that belong to your company. Follow these steps to safely and securely return the meter to protect both types of assets.

How to Return a Meter to Pitney Bowes:

  1. Arrange a Return

Provisions for returning your meter should be in place first. If they are not, you will need to contact Pitney Bowes:

    • Lease Customers: 1-800-732-7222
    • Rental Customers: 1-800-228-1071


  1. Deactivate the Meter

Deactivate the meter by transfering all funds on the meter back to its original postage funding source(s).


  1. Pack and Ship

Use the prepaid shipping label and send the meter back.


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