Video: Replacing the Ink Tray on the DM300C, DM400C, DM450C or DM475

Products affected: DM300C™, DM400C™, DM450C™, DM475™

When the Waste Tank Full message appears on your DM300c, DM400c, DM450c or DM475 mailing system, the ink waste tray needs to be replaced. The mailing machine will not operate until the following steps are taken:

  • Order a Waste Replacement Kit (part 51A-P)

- Order part 51A-P from the online supply store

- Or call 1-800-243-7824 for further assistance

  • Install the new ink tray when it arrives




Installing the Waste Ink Tray

Remove ink tray from envelope and set both tray and envelope aside.



Pull ink drawer out from side of meter. Remove ink tray.

Note: Ink may stain skin or permanently damage clothing. Gloves are included in the kit for your convenience.



Dispose of used ink tray in envelope that new tray came in.



Insert new ink tray into ink drawer and close drawer.


5. Clear the Waste Tank Full message.


Updated:  January 07, 2014