Products affected: DM300c™, DM400c™, DM450c™, DM475™
When the Waste Tank Full message appears on your DM300-DM475 mailing system, your ink waste tray must be replaced. Your mailing machine will not operate until the following steps are taken:
1. Order a Ink [Waste] Replacement Kit
- Order part 51A-P from the online supply store
- Or call 1-800-243-7824 for assistance
2. Install your new ink waste tray when it arrives. Watch this video to learn how to replace the ink waste tray.
Steps to Install the Ink Waste Tray:
Note: Ink may stain skin or permanently damage clothing. Gloves are included in the kit for your convenience.
- Remove your ink waste tray from the envelope and set both tray and envelope aside
- Pull your ink drawer out from the side of your meter. Remove the ink waste tray.
- Dispose of your used ink waste tray in the envelope that your new ink waste tray came in
- Insert your new ink waste tray into your ink drawer and close the drawer
- Clear the Waste Tank Full message