PC Meter Connect Installation Instructions

Latest version: 05.00.0056.0000

> PC Meter Connect system requirements


Before you start:

  • Have your meter's model and serial number on hand.
  • Work at your computer that is connected to your meter.
  • Log in to your computer with Administrator privileges.
  • Unplug your power cord from the back of your meter.
  • Remove your USB cable from the back of your meter.

Once you have installed your update, you may reconnect your meter's power cord and USB cable.


For current PC Meter Connect or mailstation assistant users:

If you have a version of PC Meter Connect or mailstation assistant installed and running on your PC, exit the application before downloading and installing your new version. Use one of the following methods to exit PCMC:

From the application icon on the Windows system tray:

exit pc meter connect

  • Right-click on your PCMC (mailstation assistant) icon.
  • Select Exit from the menu that appears.
  • Select Yes on the screen that asks “Are you sure you want to exit?”

Note: if you don't see the icon on the system tray, click the button to make it appear.

From the Task Manager:

  • Open your Windows Task Manager by pressing Ctrl+Alt+Del and click the Task Manager button on the dialog box that appears.
  • Select PC Meter Connect or mailstation assistant from the list in the Processes tab.
  • Click End Process to exit the program.

Follow these steps to download and install your application:

1. Download your PC Meter Connect .exe file.

  • You may be asked to either Run or Save the .exe file. Select Run, if given the option.
  • If you select Save, choose a destination for the .exe file that you will easily remember. Once it is saved, open the .exe file to launch your installer.

2. When your installer is launched, click Run to begin your installation.

3. Choose English when asked to select a language unless you prefer another language option.

4. Follow the instructions as you are prompted through the screens.


Steps for downloading may vary according to the Internet browser you are using. Here is browser-specific guidance; however, note that images are for reference only. Your screens will vary slightly depending upon your browser version and configuration:

Using Microsoft Internet Explorer:

1. Download the PC Meter Connect .exe file.

2. Click Run.

3. Click Run again. (Note: the file name may include "PCMC" and the version number.)

4. If prompted by the User Account Control window, click Yes or Continue.

5. Follow the on-screen instructions to complete your installation.


Using Mozilla Firefox:

1. Download the PC Meter Connect .exe file.

2. Click Save File.

3. Double-click your setup.exe file. (Note: the file name may include "PCMC" and the version number.)

4. Depending on your security settings, you may see a Security Warning dialog box. Click Run to start the installation.

5. If prompted by the User Account Control window, click Yes or Continue.

6. Follow your on-screen instructions to complete your installation.

Using Google Chrome:

1. Download your PC Meter Connect .exe file.

2. Click Save.

3. Double-click your setup.exe file. (Note: the file name may include "PCMC" and the version number.)

4. Depending on your security settings, you may see a Security Warning dialog box. Click Run to start your installation.

5. If prompted by the User Account Control window, click Yes or Continue.

6. Follow your on-screen instructions to complete your installation.

Updated:  February 21, 2014
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