Setting up the Personal Post Series Postage Meter (Models E707 and E709)

Products affected: Personal Post Series Postage Meters (Models E707 and E709)

NOTE: For security purposes, meters are shipped without postage. Transferring funds to your meter is part of the setup process.  

Install the ink cartridge

  1. Lift the meter cover, and remove the yellow print head stop
  2. Open the blue cartridge cover by squeezing the side tabs and pivoting the cover back
  3. Remove the yellow block from the ink cartridge holder
  4. Remove the tape from the ink cartridge. Place the cartridge into the ink cartridge holder with the label facing out
  5. Snap the blue cartridge cover in place

Connect power

  1. Connect the power cord to your meter with the arrow facing up
  2. Plug the cord into a wall outlet. Note: the outlet used should not be controlled by a wall switch

Ink load process

  1. At the prompt Cannot Find ZIP- Refill Required,  press Yes/ Enter
  2. At the prompt Add Ink - Press Enter When Done, press Enter.  This begins the ink loading process. Your meter displays the message Please Wait while it performs the process.  This will take approximately three minutes
  3. At the prompt Insert Form for Print Test,  insert an envelope or tape sheet
  4. When your meter prompts Perform Maintenance? check the print test
  5. If the print is okay, press Clear
  6. If the print is missing lines, press Enter/ Yes, and your meter will perform maintenance on the print head

Initialize setup

  1. Press Setup nine times until the display reads Chg Account #?
  2. Press Enter/ Yes.
  3. Enter the 8-digit Postage by Phone account number and press Yes/ Enter.
  4. If your meter will not accept the entire Postage by Phone account number, fully lift the lid and then close the lid.
  5. To change what has been entered, press Clear

Add postage to the meter – postage refill:

  1. Connect one end of the phone cord to your meter, and plug the other end into an analog phone jack
  2. Press Refill
  3. Enter the postage refill amount.  Enter whole dollar amounts without decimal points; For example: 100 for $100.00. NOTE: The E707 limit is $1,000; The E709 limit is $100
  4. Press Enter/ Yes. Your meter will automatically dial into the data center and transfers funds to your meter
  5. At the prompt Insert Form for Receipt, insert an envelope or tape sheet

NOTE: We recommend that you save the receipt. To see the available postage amount in your meter, press Funds / Pieces

Troubleshooting Notes

  • Should your meter get stuck in a "loop," press Clear, then press 5. Then continue setting up your meter
  • If you have voice mail on the line you are using to refill your meter, you must clear all voice mails before attempting to refill. Some voice mails will beep before dialing, which interrupts the dialing sequence
  • Your meter must be connected to the phone line only when a postage transfer is required


Updated:  September 21, 2014
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