Welcome to IntelliLink Desktop for Updates with Ascent and SendSuite

Important Update: In an effort to improve our customer experience and provide a greener solution, we are moving to an electronic update distribution model. Pitney Bowes will no longer send updates via DVD. All future updates will be available through the internet. 


With IntelliLink® Desktop you can:

  • Go green!
  • Update your system automatically via the Internet
  • Better manage your software and rate updates
  • Get automatic reminders of all updates 


To install IntelliLink Desktop you need:

  • SendSuite® Xpress, Ascent™ or SendSuite® Shipping installed on your computer*
  • Broadband Internet connection (such as cable or DSL)
  • 1 GB of available hard drive space 



*IntelliLink Desktop can only be installed on the computer system that has SendSuite® Xpress, Ascent™ or SendSuite® Shipping.

Installation will take about 10 minutes.



What to expect after Installing IntelliLink Desktop:

  • The application checks for available updates and downloads them daily at 12:00 PM or at a time chosen by you. 
  • Updates are available for installation when you see the IntelliLink Desktop icon in your system tray appear yellow (or red for time sensitive updates).

  • To access the update, double click the yellow or red icon on the system tray to open IntelliLink Desktop.
  • For update information, click the update line in the lower part of the screen.
  • To install the update, click the INSTALL button located in the Action column.

> Frequently Asked Questions


Updated:  May 20, 2014
Was this content helpful?

Get Help

Related Articles