Adding Postage Funds to Your Meter (Refilling Postage)


Your Pitney Bowes Postage Meter prints postage using funds in your postage account. Here are topics and instructions to help you add funds to your meter:

Funding Postage: You'll need funds in your postage account to be able to refill your meter. Multiple postage funding options are available. You are not limited to a single funding source.

When you perform a refill, postage funds are drawn first from any prepaid account balance. If you do not have a prepaid balance or you choose to download more postage than available in your prepaid account, the difference will come from your Purchase Power® line of credit. Free postage coupons or postage credits are treated as a prepaid balance.

Refill Charges:

You may incur minimal charges for refilling your meter, depending on the terms of your agreement. You can avoid incurring multiple fees by downloading enough postage to last you a month or a quarter, depending upon your business needs. 

Checking Your Postage Balance:

There are several ways to check the current postage balance on your meter: 

  • Press the Available / Funds key on your meter.
  • Visit www.pb.com/myaccount. Log in to check your account balances.
  • Call 1-800-243-7800 and use your 8-digit Postage-By-Phone account number.

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Initial Postage Payment and Download

Your postage meter does not come with pre-loaded postage. Instead, you must connect to the Pitney Bowes Data Center to download postage funded by your postage deposit made when your meter was acquired.

Refilling after Initial Postage Download

You can refill postage on your meter using the funds available in your postage account (sometimes referred to as Postage by Phone). You can add funds to this account using a variety of postage payment options:

  • Purchase Power
  • Reserve Account (FDIC Insured)
  • EasyPermitPostage
  • USPS Prepaid

These payment options can be applied according to your unique requirements. Funds will be drawn first from any prepaid account balance. If you do not have a prepaid balance or you choose to download more postage than available in your prepaid account, the difference will come from your Purchase Power line of credit. Postage coupons or postage credits are treated as a prepaid balance.

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Performing the Refill

Connect your mailing system to the PB Data Center and follow the prompts on the display panel to download postage to your meter. Select your meter below for full instructions.

Postage Refill Instructions

Personal Post

Post Perfect

mailstation

mailstation2

DM100 or DM200L

DM125 or DM225

DM300L

DM400L

DM300C, DM400C, DM450C, DM475

DM500 - DM1100

Connect+ Series

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Updated:  February 21, 2014

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