- Funding postage
- Refill charges
- Checking your postage balance
- Initial postage payment and download
- Refilling after initial download
- Performing the refill: instructions for your specific meter
Funding Postage: You will need funds in your postage account to be able to refill your meter. Multiple postage funding options are available. You are not limited to a single funding source.
When you perform a refill, postage funds are drawn first from any prepaid account balance. If you do not have a prepaid balance or you choose to download more postage than available in your prepaid account, the difference will come from your Purchase Power® line of credit. Free postage coupons or postage credits are treated as a prepaid balance.
- Press the Available / Funds key on your meter
- Visit www.pb.com/myaccount to sign into My Account and check your balances
- Call 1-800-243-7800 and use your 8-digit Postage-By-Phone (PBP) account number
Initial Postage Payment and Download
Your postage meter does not come with pre-loaded postage. Instead, you must connect to the Pitney Bowes Data Center to download postage funded by your postage deposit made when your meter was acquired. For methods of connectivity, visit Data Center Connection Types.
Refilling After Initial Postage Download
You can refill postage on your meter using the funds available in your postage account (sometimes referred to as Postage by Phone, or PBP). You can add funds to this account using a variety of postage payment options:
- Purchase Power
- Reserve Account (FDIC Insured)
- USPS Prepaid
These payment options can be applied according to your unique requirements. Funds will be drawn first from any prepaid account balance. If you do not have a prepaid balance or you choose to download more postage than available in your prepaid account, the difference will come from your Purchase Power line of credit. Postage coupons or postage credits are treated as a prepaid balance.Performing the Refill: Connect your mailing system to the Pitney Bowes Data Center and follow the prompts on the display panel to download postage to your meter.
Postage Refill Instructions - Select you meter: